Privacy Policy for Golden Butterfly Fertility and Women's Clinic Website

Effective Date: 24-03-2023

At Golden Butterfly Fertility and Women's Clinic, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, including any third-party booking scheduler called Setmore.

1. Information We Collect

We may collect the following types of personal information from you when you use our website:

• Personal Information You Provide: We may collect personal information, such as your name, address, contact information (including email address and phone number), date of birth, medical history, and any other information you voluntarily provide to us through our website or during the appointment booking process.

• Third-Party Booking Scheduler: If you choose to book an appointment through book appointment section, we use the third-party booking scheduler called "Setmore", please note that "Setmore" has its own privacy policy. We encourage you to review it's  privacy policy to understand how they collect, use, and disclose your personal information.

2. Use of Personal Information

We may use your personal information for the following purposes:

• Appointment Booking and Communication: To process your appointment bookings, send appointment confirmations and reminders, and communicate with you regarding your appointments or any updates related to our services.

• Provision of Services: To provide you with the medical services you request, including diagnosis, treatment, and ongoing care.

• Personalization: To personalize your experience on our website and tailor our services to better meet your needs.

• Improvements and Research: To analyse website usage patterns, improve our services, conduct research, and enhance the overall user experience.

• Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

3. Sharing of Personal Information

We may share your personal information in the following circumstances:

• Service Providers: We may share your personal information with third-party service providers who assist us in operating our website and providing our services. These service providers are contractually obligated to protect the confidentiality and security of your personal information.

• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests or orders.

• Business Transfers: If our clinic is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or uses of your personal information.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

• • Opt-Out: You have the right to opt out of receiving marketing communications from us. You can do so by following the instructions provided in the communication or by contacting us directly.

  • Access and Update: You may request access to or update your personal information in our records by contacting us using the contact details provided at the end of this Privacy Policy.

6. Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 years of age. If you believe that we may have collected personal information from a child under 16, please contact us immediately, and we will take appropriate steps to remove such information from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you an email notification. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Golden Butterfly Fertility and Women's Clinic Address: Flat-C1, Plot-47, Hemanth properties, mount Poonamalle, kattupakkam, Chennai, Tamil Nadu, India - 600056.

• Email: Mail Us

• Phone: Call Us

By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Thank you for entrusting Golden Butterfly Fertility and Women's Clinic with your personal information.